Top tips for exporting goods to Norway

VAT and import regulations

Norway does not have a lower threshold for VAT payments on imports. This means that VAT must be paid on all imported goods, and businesses must choose the best approach for their operations:

VOEC registration

Some items can be sent using Norway's VOEC (VAT on e-commerce) system. This is an easy registration method for businesses that sell low-cost goods.

If your business is registered in Norway, you can use sender-paid VAT solutions. You can do this by working with an agent or importer, along with PostNord. 

If your business is not registered in Norway, your customers must pay VAT and customs fees. This may result in longer delivery times.

PostNord services, like Parcel Locker, Service Point, MyPack, and PostNord Parcel, have a customs clearance fee for each parcel. This fee is charged to you, the sender.

The VOEC scheme

If you sell products for less than NOK 3,000 to private customers in Norway and use PostNord services like Parcel Locker, Service Point, MyPack Home, or PostNord Tracked, you should consider registering for VOEC.

This lets you add VAT at checkout and pay it directly to the Norwegian tax authorities. This way, customers will not face extra fees.

Requirements for VOEC shipments:

• VOEC number must be included in EDI and on invoices.
• For Parcel Locker, Service Point, and MyPack Home shipments, the VOEC service must be selected in EDI.
• For PostNord Tracked shipments, the VOEC number must be specified on customs declaration forms CN22 or CN23.

Products excluded from VOEC:

• Food (including dietary supplements and vitamins)
• Restricted items (e.g., pharmaceuticals)
• Products subject to special taxes (e.g., sugar, lubricants, greenhouse gas-impacting appliances)

If a shipment is sent under VOEC by mistake and does not meet the requirements, it will be treated like a regular import. This means the recipient will have to pay VAT and customs duties.

Businesses are responsible for correcting any errors with the Norwegian tax authorities.

Bulk-split solution for Norway

For shipments exceeding 20 consignments, PostNord’s bulk-split solution streamlines customs clearance:

• Ship consignments on pallets.
• Transfer electronic customs data and a consolidated invoice.

Benefits:

• Combined customs clearance reduces per-consignment customs fees.
• Works for PostNord Parcel Locker, Service Point, MyPack Home, and PostNord Parcel shipments.

Tracking and insuring your shipment

Ensuring your shipment reaches Norway safely and on time is crucial. Tracking helps you monitor progress and avoid surprises.

Consider purchasing insurance for added security. This protects against potential loss or damage during transit.

Dealing with potential shipping delays and issues

Unforeseen delays can happen during shipping to Norway. Be prepared for these possibilities to manage expectations.

• Maintain open communication with your shipping carrier to stay updated on potential setbacks.
• Have a contingency plan to mitigate delay impacts and keep your business operations smooth and reliable.
• Offer transparency to your customers about potential delays to build trust and decrease dissatisfaction.

Final checklist before shipping to Norway

Before sending your goods, ensure everything is set for a successful shipment. This simple step can prevent future hassles.

Here's a quick checklist to consider:

• Confirm all paperwork is in order.
• Double-check your packaging and labeling.
• Ensure that you've chosen the appropriate shipping method.

For additional guidance, consider consulting with PostNord.