GLOSSARY & TERMS

IOSS: Import One-Stop Shop

IOSS, or Import One-Stop Shop, is a simplified VAT collection and payment scheme introduced by the European Union (EU) for e-commerce businesses importing low-value goods into the EU. IOSS represents an opportunity for businesses to optimize their cross-border operations and comply with VAT obligations more efficiently.

Under the IOSS framework, businesses can register for a single IOSS number and collect VAT at the point of sale for goods valued at or below €150. This eliminates the need for customs declarations and VAT payments at the point of importation, simplifying the customs clearance process and reducing the administrative burden on both businesses and customs authorities.

We play a crucial role in supporting businesses with IOSS compliance and facilitating smooth customs clearance and delivery processes. Here's how we can help:

VAT Collection and Payment: With IOSS-enabled shipping solutions, we enable businesses to collect and remit VAT on low-value goods at the point of sale, optimizing the VAT collection process and reducing the risk of delays or customs-related issues.
Customs Clearance Expertise: We possess in-depth knowledge of IOSS regulations and procedures, facilitating smooth customs clearance for goods imported into the EU under the IOSS framework.
Integrated Shipping Solutions: We offer integrated shipping solutions that incorporate IOSS compliance requirements, allowing businesses to generate IOSS-compliant shipping labels and documentation as part of the shipping process.
Real-Time Tracking and Visibility: With our tracking and visibility tools, businesses can monitor the movement of their IOSS shipments in real-time, ensuring transparency and accountability throughout the delivery process.
Customer Support: We provide dedicated customer support to assist businesses with any questions or issues related to IOSS compliance, customs clearance, or shipping logistics.
Scalable Solutions: Whether businesses are shipping a few parcels or managing high-volume e-commerce operations, we offer scalable solutions to meet their IOSS compliance and shipping needs.
Continued Compliance Monitoring: We stay abreast of regulatory changes and updates related to IOSS and VAT compliance, ensuring that businesses remain compliant with evolving EU regulations.
Efficient Delivery Networks: Leveraging our extensive delivery networks across the EU, we ensure timely and reliable delivery of IOSS shipments to customers, enhancing the overall customer experience.

We serve as a trusted partner for businesses seeking to leverage the benefits of IOSS and optimze their cross-border e-commerce operations. By entrusting their IOSS compliance and shipping needs to PostNord, businesses can focus on growing their international sales and expanding their reach in the EU market with confidence and peace of mind.

Questions? Answers.

What is IOSS, and how does it benefit my business?

IOSS, or Import One-Stop Shop, is a simplified VAT collection and payment scheme for e-commerce businesses importing low-value goods into the EU. It allows you to collect and remit VAT at the point of sale, streamlining customs clearance and reducing administrative burdens.

Is IOSS mandatory for my business?

While IOSS registration is not mandatory, it offers significant benefits, including simplified customs procedures, reduced delays, and improved customer experience. We recommend registering for IOSS to enhance your cross-border operations.

What goods are eligible for IOSS?

Goods valued at €150 or less imported into the EU are eligible for IOSS. This includes most low-value shipments sold directly to EU consumers through e-commerce platforms.

How do I calculate and collect VAT under IOSS?

You can calculate VAT based on the applicable rate in the EU member state of destination and collect it from customers at the point of sale. Our shipping solutions can assist in generating IOSS-compliant invoices and labels.

What happens if I don't use IOSS for my shipments?

Without IOSS, your shipments may be subject to customs duties, taxes, and administrative fees upon importation into the EU. This can lead to delays, additional costs, and a poorer customer experience.

How can I track my IOSS shipments with PostNord?

You can track your IOSS shipments in real-time using PostNord's tracking tools and platforms. We provide end-to-end visibility, allowing you to monitor the status of your shipments from dispatch to delivery.